The John Howard Society of Okanagan & Kootenay is dedicated to providing effective, just and humane responses to the causes and consequences of crime. The organization serves as a trusted voice on social and criminal justice issues in the region. Their vision is to create safe, healthy, and inclusive communities for all. They work with people who have come into conflict with the law and advocate for changes in the criminal justice process.

The geographic focus of the John Howard Society of Okanagan & Kootenay is primarily the Okanagan and Kootenay regions of British Columbia. They specifically serve communities across these areas, with services available in locations such as Kelowna. Their New Gate Apartments program, for example, operates in Kelowna, providing supportive housing for those at risk of homelessness.

Program highlights include supportive housing initiatives like New Gate Apartments, which offers 49 self-contained studio units for adults who need support to maintain their housing. They also provide the STOP (Stop Taking it Out on your Partner) program, which helps participants understand anger and improve communication in relationships. Additional services include outreach, employment programs, and community justice initiatives. Their Cornerstone program serves as "a stepping stone towards a better future" for residents working toward stable housing.