Kids Help Phone (KHP) is Canada’s only free, 24/7, confidential, bilingual e-mental health support service for young people. KHP has a responsibility and an ambition to radically build, scale and transform access to more equitable resources across Canada.  

Maximizing Access
For over three decades, young people have been reaching out to Kids Help Phone for the support they need – but for every person we’ve been able to help, others have been unable to access our services.
That’s why we're driven to remove barriers to access, and to create relevant new service offerings.

Achieving Resilience
Achieving our goals for improving both our services and the ability of young people to access them will require us to establish stable funding streams and being efficient yet also nimble, flexible, and responsive.

Demonstrating Impact
With our unique experience in connecting directly with youth, we have the responsibility to play a major role in assisting policy makers in their search for insights and answers about youth mental health and well-being.
We must lead and support national and international conversations representing the needs of young people, and help ensure that wheels are not reinvented to address challenges on which we have unique and compelling contributions to make.
 

Text-based support
Young people can text a trained, volunteer crisis responder for support at any time, about anything.

Counselling over phone
Young people can connect with a professional counsellor over the phone, including interpretation services in multiple languages, or through Live Chat.

Mental health tips, videos, tools and games
KHP’s website (KidsHelpPhone.ca) has 300+ resources to help kids, teens and adults get information about mental health, build their skills and improve their wellness in the way that feels best for them.

Resources Around Me
KHP maintains Canada’s largest online database of mental health and support resources for youth. Young people can search for services and programs that may be available nearest them.

The Peer-to-Peer Community at Kids Help Phone
Young people can explore this online support forum of real-life stories to connect, comfort and cheer each other on.

Kids Help Phone Insights
People across Canada can explore KHP’s data insights and learnings from the frontlines of youth mental health as a reminder they’re never alone.

Good2Talk
Post-secondary students in Ontario and Nova Scotia can access professional counselling, crisis support and information and referrals, for free, 24/7.

Wellness Together Canada
People of all ages can find mental health and substance use support through Wellness Together Canada, a web portal by the Government of Canada, Kids Help Phone, Stepped Care Solutions and Homewood Health.
 

Young people can truly thrive when they’re able to express how they’re feeling — and get the support they need.

For over 33 years, KHP has unlocked hope for youth to explore their identity and navigate life in an increasingly complex world. No challenge is too big and no feeling is too small. We work to transform Canada’s virtual-care ecosystem through the power of leading-edge technology, data, research, partnership, innovation and advocacy.

Gratefully powered by the generosity of donors, partners, volunteers and champions, we offer a trusted space for youth to let it all out. To share without judgment. To feel out loud.

Youth can seek professional counselling, volunteer crisis support, a support forum of real-life stories, a support service directory, hundreds of digital resources, a space to feel out loud and more at KidsHelpPhone.ca. We also offer resources for caring adults, educators, post-secondary students, supporting Indigenous youth, supporting newcomer youth and supporting Black youth.  

Over 13M
The number of times KHP has supported people since the onset of the COVID-19 pandemic.

1.9M
Total interactions from our phone and texting services since 2017.

75%
On average, 75% of people contacting KHP shared something with us they’ve never told anyone else.

82%
On average, 82% of people contacting KHP say they feel less upset and more hopeful after interacting with us.

These are highlights as of January 2023.