Action Line Housing Society’s mission is to promote health, independence, and affordable living for seniors in its community. The organization fosters a warm and welcoming atmosphere that values compassion, inclusion, and connection among residents, staff, volunteers, and family members. Their actions reflect a commitment to respect, integrity, quality, and caring in all aspects of service and support.

The geographic focus of Action Line Housing Society is firmly centred in Burnaby, British Columbia. Seton Villa Retirement Centre, operated by the Society, has served the Burnaby Heights neighbourhood since 1974, providing safe, affordable housing options for seniors within this region. The organization’s activities and events—including community barbecues and holiday gatherings—are designed for local residents and help build positive neighbourhood experiences.

Key programs include affordable independent living suites, three homemade meals daily, weekly housekeeping and laundry, 24-hour health support, and wellness activities for seniors. The Society is currently expanding its facilities with new accessible suites and upgraded spaces to meet changing resident needs. Programs also involve meaningful engagement, recreational offerings, and partnerships with community agencies to support seniors facing challenges such as housing crises, evictions, and mobility issues.